FAQ

How I Order ?

After choosing your favorite jewel and fill in the shipping information, you can proceed to the payment with Paypal.

It is our duty to protect our customers from online frauds and credit card scams when shopping with us. Thus, we offer the following payment methods to ensure that your online shopping experience with us is a safe one.

Can I pay using cash upon delivery? I do not have any credit cards!

We are afraid that our business operations are only limited to credit/debit card transactions and Paypal. This is to ensure our customers get their buyer protection and thereby, validating our business. However, in future we may be able to accept cash upon delivery though. If you do not have any of the payment methods as stated perhaps you could get someone to help you with the payment first :)

PAYPAL

Paypal offers Buyer protection and favors consumers by providing a secure gateway and good refund policies. Thus, we highly recommend using Paypal to complete your transactions here safely without credit card risks.

*Note: If you have a Paypal account, just checkout with Paypal and login to complete your purchase accordingly.

WHAT IF I DON'T HAVE/OWN A PAYPAL ACCOUNT, CAN I STILL USE PAYPAL?

You do not need a Paypal Account to pay: Just follow the steps below to enter your credit card's data directly at PayPal and complete your payment. There is no need to register a PayPal account.

1) ENSURE THE "PAY WITH DEBIT OR CREDIT CARD" OPTION IS SELECTED


If your PayPal page looks as follows, just click on "Pay with Debit or Credit Card" or "Check out as a Guest".

2) ENTER YOUR CREDIT CARD'S DATA

Input your particulars such as Address, email and phone number when requested, depending on your country. After you are done, click on "Review and Continue".

 

3) CLICK ON "PAY NOW"

 

4) CLICK ON "NO, THANKS" WHEN ASKED ABOUT CREATING A PAYPAL ACCOUNT. YOUR ORDER IS COMPLETE!

 

DONE! You will shortly receive your order confirmation email to confirm your purchase! Enjoy shopping with us :)

Troubleshooting PayPal payments

Some of the common problems you could faced when using Paypal:

1) Help! I am not getting redirected to PayPal at all

Your browser's PayPal cookies might be messed up; you may try deleting your cookies to fix this <- Please Try This Step Very Important

2) PayPal is not accepting my credit card

Please double check the data you entered at PayPal's form. If everything is correct, chances are that you actually do own a PayPal account and that your credit card is associated with that PayPal account. If this is the case, then you will only be able to pay with that card by logging into your PayPal account. If this is too much trouble, then just try paying with a different credit card.

3) I can't find a "Pay with Debit or Credit Card?" option

Unfortunately, PayPal does not allow direct credit card payments in all cases. Sometimes it is because of your location, or sometimes PayPal might believe by checking your browser's cookies that you actually own a PayPal account. You might try deleting your cookies to get around this.